The Mitel has an internal buffer to store SMDR records, if there is nothing downloading it.
The Default settings are 32k of memory and a file to store 20000 entries.
PLEASE NOTE:
- Please let you PBX company make any changes as needed.
- When these changes are made, all data in the buffers are emptied and lost. So capture the old data first.
- Real-time SMDR must be disabled in the SMDR settings.
You can view your current current settings with this Maintenance command on the Mitel Web interface:
LOGSYS Attributes SMDR
You should get output like this:
FILE routed to: .REDUNLOGS.SMDR
PRINT routed to:
RAM size: 32768 bytes.
FILE size: 20000 entries.
Overflow disposition: WRAP
Print header: System OFF Date OFF Reason OFF
Print reason: LOAD
LOAD setting: First 1 Increment 1
ALARM setting: First 0 Increment 0
The Size can be modified by using Logsys Size (LOGS S)
Qualifiers:
<logname> RAM <number of bytes>
<logname> FILE <entry count>
This command will set the buffer limit to 75000 ( the maximum value allowed)
LOGSYS SIZE SMDR FILE 75000
Purpose:
Sets the size of the RAM buffer (RAM) or buffer file (FILE) for the specified log.
Details:
It is recommended that you do not change the RAM buffer size.