To test a ticket use this command:
if the server doesn’t use the networkj interface names like eth0 and eth1, the older errorreporter generates this error:
Error getting site details: No such device:eth0
Make sure that you upgrade the errorreporter to at least 126.96.36.199
it will be located in
The first IP fromt his command will be used to report errors on Myaccount:
You should get a list of IPs like this:
188.8.131.52 184.108.40.206 220.127.116.11 18.104.22.168
in this case the IP 22.214.171.124 will be used. This means that this IP needs to be configured on MyAccount and allowed to create tickets.
If you want to override the IP used for MAT errors, you can add a line to the
You will need to now have this IP in the MyAccount config and allowed to create tickets.
Now use the test script to check if your tickets work:
NOTE!! if you change the server IP you will need to update the MyAccount and the systeminfo.txt files.