Use the Unique Call ID to keep track of the calls that are recorded.
The FROM and TO fields will be cleared in the tracking code. Multiple calls can with the same Unique ID is then combined into one recording. USE WITH CAUTION.
Use the FROM + TO + CALLID to keep track of calls.
This can cause multiple calls to be recorded if the multiple Sources and Destinations are involved and the capture is seeing all the traffic in the mirroring.
The 3CX has a Click to dial facility that allows a soft phone to control a Physical phone. the issue on the recording side is that the calls show as being initialed from the PBX side to the Physical phone. So Outgoing calls show as Incoming calls.
This setting looks for the MakeCall facility in the SIP data and changes the call direction to the opposite direction.
The Avaya PABX has another method to update phone information via HTTP requests and this facility allows the Extension to be retrieved from these requests. If this option is disabled that some phones may not be updating their extensions.
The Siprecorder will clear auto detected extension numbers that are associated with IPs after 24 hours. This setting can change the number of hours before it is cleared. This is useful to use with the AVAYAHTTP option, in case people do not login over weekends and the phones loose their extensions.
[EXCLUDED] 0215924033= 97001=
With the excluded section you can add extensions that you do not want to record, when you have RECORDALL=1. This allows for better control where you want to disable some extensions or Main numbers that you want to exclude.