Bicom: error code 2: 2 - Failed INIT

Bicom not downloading recordings.

See log entries:


2025-02-03 15:37:37 1.0.28.0 Error in DownloadRecordings(172.19.1.18 downloading file /opt/pbxware/pw/var/spool/asterisk/monitor/277/1738563845.475605.WAV: error code 2: 2 - Failed INIT
2025-02-03 15:37:37 1.0.28.0 DownloadFile_SFTP(/opt/pbxware/pw/var/spool/asterisk/monitor/277/1738563782.475568.WAV)
2025-02-03 15:39:38 1.0.28.0 Error in DownloadRecordings(172.19.1.18 downloading file /opt/pbxware/pw/var/spool/asterisk/monitor/277/1738563782.475568.WAV: error code 2: 2 - Failed INIT
2025-02-03 15:39:38 1.0.28.0 DownloadFile_SFTP(/opt/pbxware/pw/var/spool/asterisk/monitor/277/1738563782.475571.WAV)

Contact Bicom dealer to check if:

  1. the password was changed on the server
  2. you can SSH into the server.

CONCLUDE:

The issue must be resolved on the Bicom side.